Privacy Policy
Merchant Contact Information:
- Email: sales@siliconeangelsnursery.com
- WhatsApp: +1 (475) 385-9947
Effective Date: 21 May 2020
This Privacy Policy explains how we collect, process, and protect your personal information when you visit or shop at Silicone Angels Nursery.
Throughout this Privacy Policy, Silicone Angels Nursery is referred to as “we,” “us,” or “our.” We are the primary data controller for this website. Our registered office is:
Flat/Rm H29, 1/F Phase 2, Kwai Shing Industrial Building, 42–46 Tai Lin Pai Road, Kwai Chung, New Territories, Hong Kong SAR, China
It is important to read this Privacy Policy together with any other privacy notices or fair processing notices we may provide when collecting or processing personal data. This Privacy Policy supplements those notices and does not override them.
We may amend this Privacy Policy at any time by posting the updated version on our website. All amendments take effect 30 days after posting. Any material changes will be communicated via email.
We respect the privacy rights of our visitors and are committed to protecting the personal information you provide. If you are under 18, please obtain parental or guardian consent before registering, subscribing, or placing an order.
What Personal Data Do We Collect and How?
We collect and process only the data necessary to provide our services. This may include:
- Order Processing: Name, billing and shipping address, payment details, email, and phone number for order confirmation and delivery communication.
- Account Registration: Name, email, password, country, and IP address.
- Customer Service: Additional data may be collected to resolve queries regarding orders, payments, or delivery.
- Website Browsing: Pages visited, interactions, and behavior on our site.
- Marketing Consent: With your permission, we may collect data for marketing purposes.
- Gift Purchases: If buying a gift, we collect only the information necessary to fulfill the order.
- Customer Calls: Calls may be recorded for training and fraud prevention.
Cookies
We use cookies to collect information about your website usage. Cookies help us remember your preferences, improve functionality, and provide a personalized experience.
How We Use Your Personal Data
Your data is used in compliance with applicable privacy laws to:
- Process and fulfill orders
- Provide a personalized shopping experience
- Accounting, billing, reporting, auditing
- Payment verification and debt collection
- Safety, security, and legal compliance
- Market research, analytics, and advertising
- Develop, test, and maintain systems and services
- Customer surveys and feedback
- Customer care and support
- Any other purpose specified in our terms of service
Saved payment card details are shared only with our payment partners for order processing.
Sharing Your Personal Information
We may share your data with:
- Group companies for strategic planning, marketing, and analytics
- Third-party business partners for fulfilling orders or targeted advertising
- Credit reference and fraud prevention agencies
- Research and development organizations
- Regulatory or enforcement agencies, when legally required
We may also provide anonymized statistical data to reputable third parties.
Processing and International Transfers
Your information may be transferred and stored outside the European Economic Area (EEA). We take steps to protect your privacy and comply with applicable laws. Governments in some countries, such as the USA, may have legal rights to access this data.
Marketing Opt-In and Opt-Out
We may send marketing communications by phone, email, SMS, or direct mail, including updates on new products, promotions, contests, or events.
You can opt out at any time:
- Email: sales@siliconeangelsnursery.com
- Phone: +1 (475) 385-9947
Whenever you receive marketing, instructions to unsubscribe will be provided.
Safeguarding Your Personal Information
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. This includes SSL encryption for orders and account access.
Links to Other Websites
Our website may contain links to third-party websites. These sites have their own privacy policies. We are not responsible for their content or practices. Use these sites at your own risk.
Complaints
We may update this Privacy Policy periodically. Please review it each time you provide personal information or use our website.